I am well versed in the field of shipping and freight forwarding, with an experience spreading over 15 years in Tanzania. I learned a lot throughout the years while working with multi nationals in this field. This experience pushed my ambition to pursue my own company, and this is when and why Elbaliz Holdings Limited was birthed in the year 2009.

My education background in Commercial subjects as well as shipping and freight forwarding has enabled me to horn my skills even further whilst practicing the business all these years.

WORK EXPERIENCE

Elbaliz Holdings Limited -Director of Operations 2019 to Date

• I am in charge of the daily operations of the company overseeing port/airport operations.
• Managing Declaration and documentation department to ensure entries are lodged in time and proper follow up with my team to ensure faster clearance process.
• I supervise customer service and sales team ensuring clients are updated in time every step of the clearance process.
• I am Also involved in Business development aspect whereby I source new clientele through various platforms and means. Bollore Africa Logistics (Transit department) – Customer service 2012 to 2018 I was in charge of customer service for imports and export from/to DRC-Lubumbashi, Zambia and Malawi. My roles included…
• Receiving shipping documents and advising clients of their correctness then updating them on arrival of their shipments.
• Managing the declaration team to ensure entries were lodged in time for clearance
• Managing operations team in the port and airport for smooth clearance and evacuation from customs areas before expiry of free port period.
• Ensuring goods were loaded in time and following up with transporters and border officers to avoid delays while goods were in transit
• Any other duties assigned to me by my supervisors and Head of Department. Elbaliz Holdings Limited- Director and Marketing In charge 2009-2011 I was mainly focused in seeking new clients for the company that had just been incorporated in Tanzania as well as following up with the operations team to ensure goods were cleared in time and delivered to clients. Diamond Shipping Services Ltd- Customer service and Documentation Department. 2007-2008 I was manning the LCL department of the shipping agency, my roles included…
• Sourcing new clients and encouraging them to use the consolidation service offered by the company. • Receiving shipping documents and arranging bookings with carriers.
• Supervising the operations team to ensure goods were loaded in time.
• Following up with carriers for final documents and issuing bills of lading to respective shippers.
• Receiving and banking freight and other payments from clients and banking them. Spedag Spedition Interfreight – Customer Service department 2005-2006 I was in charge of customer service for imports and export to DRC-Lubumbashi and Uganda. My roles included…
• Receiving shipping documents and advising clients of their correctness then updating them on arrival of their shipments.
• Managing the declaration team to ensure entries were lodged in time for clearance
• Managing operations team in the port and airport for smooth clearance and evacuation from customs areas before expiry of free port period.
• Ensuring goods were loaded in time and following up with transporters and border officers to avoid delays while goods were in transit
• Updating clients on daily position of their shipments.
• Following up payments of shipments already delivered in collaboration with the Finance department/Credit control.